1. No Refund Policy : All donations made through our website are voluntary and non-refundable. Once a donation is processed, it cannot be canceled or refunded.
2. Exceptional Cases : Refunds may be considered only in the following situations:
Duplicate transaction
Incorrect donation amount entered by mistake
Technical error during payment
In such cases, donors must contact us within 7 days of the transaction.
3. Refund Request Process : To request a refund, please provide:
Full Name
Email ID & Phone Number
Transaction ID / Payment Receipt
Date and Amount of Donation
4. Refund Processing : Approved refunds will be processed within 7–10 working days
The refund will be credited to the original payment method
Processing time may vary depending on your bank/payment provider
5. Tax Exemption (80G) : If a donation receipt with 80G tax benefit has already been issued, the refund may not be possible as per applicable Indian tax laws.
